Wednesday, February 22, 2017

[MFP] How Can MFIs Act as Agents?

 

UNCDF/MICROLEAD RELEASES SECOND DFS TOOLKIT AND CASE STUDY

NEW YORK, NY, February, 22, 2017. UNCDF's MicroLead program team is proud to introduce its second digital finance toolkit: Be an Agent. The toolkit is part of MicroLead and The MasterCard Foundation's series, "How to Succeed in Your Digital Journey: A Series of Toolkits for Financial Service Providers. The first toolkit, Use Mobile as a Tool, was released November, 2016. Both toolkits are available in French and English.

Mobile banking offers the opportunity to reach the "last mile" of unserved populations in remote rural areas at low cost. However, there are a myriad of mobile banking and digital finance models. Which is best for the FSP and its clients?

Becoming an agent is one of the simpler methods FSPs can utilize. In this model, the FSP acts as an agent for a digital financial service provider (often an MNO) and offers the provider's products and services through the FSP's own branch network.

With this toolkit, FSP managers access a step-by-step roadmap to successfully apply this agent model. "Like our first toolkit, Be an Agent includes an action plan, a budget template, a list of key performance indicators, a risk mapping exercise, a self-assessment grid, a case study, and more," says Pam Eser, the Global Head of MicroLead.

Digital finance offers a solution for the poor living in remote rural areas, where microfinance and bank branches can be hard to find. "The rural poor face logistical barriers to saving for emergencies and investments and for accessing a suitable range of formal financial services," says Ms. Eser. "MFI managers are coming to understand they can surmount these barriers by offering digital financial services, but they may not know where to begin. That's why we created these toolkits as step-by-step guides, so FSP managers not only understand their choices, but how to implement them."

A total of six toolkits, sponsored by The MasterCard Foundation and developed with support from PHB Development, are being released through June 2017. The goals of this series of toolkits are to (i) help financial institutions identify financially sustainable DFS business lines that fit their needs; (ii) provide practical tools that financial institutions can use in their journey towards digital finance; and (iii) share learnings from the DFS experiences of MicroLead partners and other financial institutions. You can download the latest toolkit, Be an Agent, and its associated case study here: http://www.uncdf.org/en/announcing-2nd-microlead-dfs-toolkit-be-agent

If you missed the first case study, Use Mobile as a Tool, you can download it here: https://uncdf.wufoo.com/forms/q4pnwh31pqtp7r/

 

For more information on the MicroLead programme, please visit www.uncdf.org/microlead.  Follow UNCDF MicroLead at @UNCDFMicroLead.

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