Monday, February 17, 2014

[MFP] New Microinsurance Paper on Claims management in microinsurance

 

The ILO's Microinsurance Innovation Facility has released a new Microinsurance paper titled, The moment of truth: Claims management in microinsurance

In Microinsurance Paper #28, the experience of 12 microinsurance providers across various product types and regional contexts is explored in order to identify some guiding principles that apply uniquely to claims management in microinsurance. Common underlying drivers that affect the claims process are identified and programme design considerations are evaluated for their potential impact on the claims function. The goal is to identify strategies for claims processes and systems that can maximize efficiency and client value

Read the full paper at:

Please feel free to share the paper with others.

Best regards,
ILO's Microinsurance Innovation Facility

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