The ILO's Microinsurance Innovation Facility (MIF) has recently released a new Emerging Insight entitled `MFIs bring claims closer to clients.'
The latest release from our bite-sized lessons series features how MFIs can improve microinsurance products.
Distribution channels can be most effective when they become involved in more than sales and enrolment. This is particularly true for claims processing, because that is when clients experience the value of insurance. Microfinance institutions (MFIs), still the most common distribution channel for microinsurance, usually play an active role in claims processing. Typical involvement includes assisting clients to complete forms and submit necessary documents. Some MFIs have gone further, implementing different innovations.
Read the full article at:
http://www.microinsurancefacility.org/en/ei60_en
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