CGAP Newsflash: Smart Campaign Launches Client Protection Certification Program The Smart Campaign launched the Client Protection Certification Program, an independent, third party evaluation to publicly recognize financial institutions that meet adequate standards of care in how they treat clients. It enables financial institutions to demonstrate adherence to the microfinance industry's Client Protection Principles. In conjunction with the launch, the first "Client Protection Certified" institutions have been announced. More information is available here. As co-founder of the Smart Campaign, CGAP has been closely involved in the development of the Certification Program and sees it as an important tool for investors. By supporting partners to prepare for and undergo certification, investors can create the right incentives and contribute to a more responsible and stable microfinance industry. You have been sent this email because you are on the CGAP emailing list. If you prefer not to receive further emails, please email us at CGAP@WorldBank.org
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